We are quick to tell others when we feel a company has done us wrong, but I think we should also spread the word when one has done us right, so that is what I will do.
We filed our 2006 taxes through H&R Block. We were thrilled when they told us we had a refund coming of $2,500. We were even more thrilled a few weeks later when we got a notice from the IRS saying that our refund was not $2,500, but $5,200. Their reasoning seemed logical, so we took their word for it and told them to send it on.
Recently we got a notice that the IRS had overpaid us $2,700 for 2006, and now they wanted it back, with interest. Needless to say, we were less than thrilled about this, especially since it came at a time when things are tight for us financially. I considered 2 possible scenarios, neither of which was appealing: 1) We would have to pay it; 2) We would have to fight the IRS.
Don took the notice to H&R Block to have them look it over. When he came home, I hesitantly asked him what the verdict was.
"H&R Block is going to pay it."
"WHAT??"
"H&R Block is going to pay it."
I had a meltdown. They have always given us good service, following up on things, and even not charging us when we re-filed our taxes one year, but this was a complete surprise, not to mention a relief. When Don took the IRS notice in, the lady there had found the problem: the H&R Block person who did our taxes in 2006 had written down a number wrong.
H&R Block offers "peace of mind insurance" for an extra $30, which means that if they make a mistake that costs you extra money on your taxes, they will pay the difference. I don’t usually go for these things, but since our taxes were a little complicated that year, Don chose to purchase it. I had completely forgotten about it, and I think he had too.
I would also like to say that this was definitely answered prayer as well. God knew, even a year and a half ago, that we would need that insurance and gave Don the nudge he needed to buy it. We had been praying since we got that notice that we wouldn’t have to pay the extra money. God already had an answer!
P.S. Happy Birthday Dad!-
